Billing
How Bookitive charges — a commission per paid online ticket, frozen at the moment of sale, with box-office and free tickets always free.
Bookitive's pricing is simple and aligned with you: a small commission per paid online ticket. No monthly platform fee, no charge for the tickets you give away or sell in person. If you don't sell online, you don't pay.
Billing lives under Settings → Billing.
What's charged, and what isn't
- Charged — each paid, online ticket, at your plan's percentage with a per-ticket cap.
- Free — box-office sales (sold in person) and free/zero-price tickets carry no commission at all.
The commission is always rounded in your favor (down, never against you), and because it's capped per ticket, a high-value ticket never costs a disproportionate fee.
Terms are frozen at the sale
Each ticket's commission is locked in at the moment it's sold — so changing your plan, or Bookitive changing its rates, never retroactively re-prices tickets you already sold. What you saw when the ticket sold is what you're billed. When you refund a ticket through Bookitive, its commission is credited back.
Monthly, by invoice
Commissions accumulate through the month and close into one monthly invoice. Bookitive never takes money from your sales (buyers pay you directly — see Payments); instead it invoices you for the accrued commission, which you pay like any supplier bill. Details: Invoices.
Because money flows buyer → you directly and commission is billed separately, your cash flow is never gated by Bookitive. You hold your revenue from day one; the commission is a monthly bill, not a cut skimmed before you're paid.
Related
Notifications
Operational alerts for your team — sold out, near capacity, refund spikes, new waitlist signups, and a weekly sales digest — sent to one shared recipient.
Plans
Start and Plus — the commission rates and per-ticket caps, what each plan includes, custom terms, and how switching plans works.